We offer a 30-day money-back guarantee. If you're not happy, we're not happy.

That's why we'll happily refund any Xootro products. All we ask is that you try our products and if you are not completely satisfied, simply return the items within 30-days from the date of delivery (the items need to be returned to us) and we'll refund you. 

Refunds can only be issued to the method that was used to pay for the order and all you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. Only items returned will be approved for a refund.

To start your return, please visit our Returns Center and follow the prompts. All you'll need is your order number and the email used when the order was placed. 

Please contact us at with any issues.